triple play???

I ordered Time Wrner Triple Play so I could save money.  I will in the long run. The tech came tonight to add the phone nd wirless internet but thre was a mix up and they were going to give me a new phone number. So a tech will come out next week again to have the # transferred.  Meanwhile there was a special which they said I wasn't eligible for but I  managed to get that special tonight due to their error. I now have HBO and other movie channels free for 3 months and will get a visa gift card too.  The computer is still running slow but I am due for a new one so  will get a laptop. Any suggetions? Ialso asked for a new remote.