laptop continued

I went to the geek squad and it took so much time to figure out the password for a microsoft account and delete the second I tried to create. Then it took a couple of hours to load in Microsoft home and the anti virus. The anti virus I was sold was taking to too long to download so the geek exchanged it for a different anti virus. I am now friends with the geek squad and hopefully will be able to use my new laptop.  Next step is to bring in my PC to have the anti virus loaded in there and for them to clean it out and speed it up.  I could now start writing down the story I have been continuously telling the Phoenix Weiners.